Replastering or resurfacing?
They mean nearly the same job. Replastering usually means a new white plaster or quartz plaster coat. Resurfacing covers any new interior finish, pebble included. Either way, the old surface is prepped and a new one goes on.
How a replaster week usually goes
- Drain. The pool is pumped out under your city's rules. At the common 12 gallon a minute limit, a 15,000 gallon pool takes most of a day.
- Prep. The crew opens the hydrostatic relief valve so groundwater can't push up the empty shell. Then the old surface is chipped out, or gets a bond coat so the new one sticks.
- Tile and repairs. Cracks are patched, and new waterline tile goes on now if you are replacing it.
- Plaster. The crew trowels on the new finish in coats, with drying time between them.
- Refill. Water goes back in right away and runs without stopping until the pool is full, with nobody in the pool.
- Startup. Brushing and water chemistry over the next 28 days shape how the new surface wears.
What Phoenix does to plaster
Phoenix tap water runs 172 to 302 mg/L of hardness, or 10 to 17.6 grains per gallon, per the city's 2025 report. The National Plasterers Council recommends keeping calcium hardness at 200 to 400 ppm for plaster, so Valley fill water starts near the top of that range. Then evaporation pushes it higher: Mesa estimates a 400 square foot pool loses about 19,664 gallons a year, and the minerals stay behind. That's why scale builds fast here and why steady water balance matters more than anywhere else.
Timing matters too. Phoenix-area builders report a spring rush starting around March, with more open dates from December to February. In summer, crews start early because heat shortens how long plaster stays workable, and the empty shell shouldn't sit dry: one industry guide says never leave plaster without water for more than about a week.
What a replaster costs
In the Phoenix area, white plaster typically runs about $4,000 to $8,000 and quartz about $7,000 to $10,000 for an average backyard pool. Draining and cleaning adds roughly $600 to $650 in national cost guides, and a hose refill usually runs $100 to $250 in the Phoenix metro. Size, prep and tile move the number, so an on-site measurement is the only price to plan around.
The first 28 days
The National Plasterers Council, the plastering trade group, publishes a startup procedure for new plaster. Ask your contractor which startup they use. The main points of the NPC's:
- Fill without stopping. Fill as fast as possible, with nobody in the pool.
- Run the pump. Keep the filter running continuously for the first 72 hours at least, and ideally a week.
- Brush every day. Brush at least twice a day for the first three days, daily through day 7, then as needed through day 28.
- Hold the chlorine. No chlorine for the first 48 hours, then bring calcium hardness to at least 200 ppm by day 4.
- Park the robot. No wheeled automatic cleaner for 28 days, and no heater until the water is balanced and the plaster dust is gone.
Check the license class, not just the license
Arizona's Registrar of Contractors (ROC) licenses pool work by class. A B-5 (residential pools and spas) or KA-5 license covers building and repairing pools, and R-36 plastering covers pool interiors, excluding tile. An R-6 pool service license does not allow a complete replacement of a plaster or pebble interior, so a service company can't legally do a full replaster.
Look up the license number and class on the ROC's contractor search before you sign. Hiring a licensed residential contractor also gives you access to Arizona's Residential Contractors' Recovery Fund, which can pay up to $30,000 per homeowner if a licensed contractor doesn't finish the job.
Six things to ask a replaster contractor
Prep method
Full chip-out or bond coat? Ask which one, and why it fits your pool.
Startup plan
Who handles startup chemistry and brushing, and for how long.
Warranty
What the finish maker's and the installer's warranties cover, and for how long. Many require water chemistry records, so keep yours.
License
Their ROC license number and class. B-5, KA-5 or R-36 covers a replaster; R-6 service alone doesn't.
Draining
How and where they will drain the pool under your city's rules.
Schedule
Drain, plaster and refill dates in writing.
Where these numbers come from: City of Phoenix 2025 Water Quality Report; National Plasterers Council startup procedure (2021); City of Mesa water conservation, pool leaks; HomeGuide pool resurfacing cost guide; Shasta Pools Phoenix cost and timing guides (2026); Pool Research guides on the plaster process and popped pools; Arizona Administrative Code R4-9-104, contractor license classes; Fox 10 Phoenix on the Residential Contractors' Recovery Fund (2026). Prices are ranges, not quotes.
Common questions
How long does replastering a pool take?
Most jobs take about 5 to 7 days from draining to refilling, and up to two weeks if tile or repairs are part of the work.
When can I swim after a replaster?
Nobody should be in the pool while it fills. After that it depends on the finish and the startup method, so follow your contractor's startup instructions and keep brushing through the first 28 days.
How long can a pool sit empty?
As short a time as possible. Plaster left dry can shrink and crack, and one industry guide says never to leave it without water for more than about a week. Crews also open the hydrostatic relief valve while it's empty so groundwater can't lift the shell.
Is quartz plaster worth it over white plaster?
Quartz costs more but usually lasts longer, about 10 to 15 years versus 7 to 10 for white plaster, and it holds its color better in strong sun.
Planning guides
- Pool resurfacing costPlaster, quartz and pebble price ranges and what moves your quote.
- Plaster vs quartz vs pebbleCost, lifespan and feel compared for Valley water and sun.
- Pool tile and copingWaterline tile and coping costs, and why to do them in one drain.
- Signs it's timeEight signs your pool surface is worn out, and what each one means.
- Acid wash or resurfaceWhen an acid wash is enough, and when it just delays the real fix.
Get local quotes

Scottsdale and Paradise Valley
Scottsdale, North Scottsdale, Paradise Valley, Fountain Hills, Cave Creek
Pool resurfacing in the Scottsdale area
East Valley
Chandler, Gilbert, Mesa, Tempe, Queen Creek
Pool resurfacing in the East Valley
West Valley
Glendale, Peoria, Surprise, Goodyear, Avondale
Pool resurfacing in the West ValleyGet a resurfacing quote this week
Spring is the busy season, so winter usually has more open dates. It takes about a minute to ask.
Start my free quote